At VM Cloud Labs, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our cloud, software, and robotics services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website, or otherwise when you contact us.
Personal Information Provided by You
- Contact Data: Name, email address, phone number, and physical address.
- Professional Data: Job title, company name, and institutional affiliations (specifically for educational robotics inquiries).
- Communication Data: Details of your project requirements, ERP architecture needs, or support requests submitted through our contact forms.
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and information about how and when you use our Website.
2. How We Use Your Information
We use personal information collected via our Website for a variety of business purposes described below:
- To deliver and facilitate delivery of services to you: Including software development, LMS portal setup, and physical robotics kit fulfillment.
- To respond to user inquiries: We use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
- To send administrative information: We may use your personal information to send you updates regarding product features, terms, or policy changes.
3. Data Security
As a Cloud Infrastructure partner, security is foundational to VM Cloud Labs. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, or to fulfill business obligations. We do not sell your personal information to third-party marketing agencies.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to request access to, update, or delete your personal information. To request these actions, please contact our support team.
6. Contact Us
If you have questions or comments about this notice, you may email us at vmcloudlab@gmail.com or by post to:
VM Cloud Labs
Pune, Maharashtra
India